Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

• By providing your phone number and agreeing to receive texts, you consent to receive text messages from Environmental Pump & Drain Line Solutions, from 704-395-6066 regarding customers purchases or relationship with our business. We send answering customer questions and conversational messaging. We send notifications about the delivery status of our products/services. . Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP or CANCEL to unsubscribe at any time or HELP for assistance or for more information. You can also contact us at 704-395-6066 or accounting@epadls.com. Mobile opt-in information is never shared with third parties.

Privacy Policy

Environmental Pump & Drain Line Solutions & Drain Line Solutions, LLC. a North Carolina corporation, owns and operates a website with a home page located at www.epadls.com (including linked/connected websites, collectively, the "Site"). We value the privacy of individuals who visit the Site (the "User(s)", or "you"). This Website Privacy Policy (this "Privacy Policy") has been created to inform Users of the types of individual and technical information that is or may be collected on the Site and the privacy policies and practices that Environmental Pump & Drain Line Solutions follows with respect to the use and dissemination of such information.

Effective Date

This Privacy Policy is effective as of July 1, 2025 and may be updated and modified from time to time by us in our sole discretion. If we choose to update or modify this Privacy Policy, such updated or modified policy shall become effective after its posting to the Site. Accordingly, we encourage you to periodically review this Privacy Policy and the Site in order to keep apprised of our current privacy practices. If you do not agree to any provision of this Privacy Policy, or any update or modification of it, please do not use the Site.

What information do we collect?

• a. Personal Information: Our goal is to help you understand what Personal Information (as defined below) is collected and how such information will be used before you decide whether to disclose it. Personally identifiable information ("Personal Information") means individually identifiable information about a User, including without limitation the User's full name, company name, title, user name and password, e mail address, telephone number and street address. Personal Information does not include information in a form that is aggregated with other information so as not to be reasonably identifiable as the User, and information in a form that otherwise is detached, combined, organized, segmented, modified or processed so as not to be reasonably capable of being associated with the User ("Nonpersonal Information"). As a result, Nonpersonal Information is not restricted by this Privacy Policy as to use, sharing or otherwise.

• b. Information That You Provide: Information collected from you will vary, depending on how you use the Site, how the Site is configured and what information you may choose to provide to us (whether via mail, telephone, e mail or otherwise). It may be possible to browse various sections of the Site without submitting any Personal Information. In addition, for security reasons there may be features on our Site that require you to confirm your Personal Information or provide additional Personal Information. You may choose not to provide us with Personal Information, but as a consequence you may not be able to use the Site, or take advantage of certain features of our Site, and we may not be able to provide you with certain requested information, products and/or services.

• c. Automatic Collection: Like many websites on the Internet, we automatically track certain information (either directly or through third party services, such as Google Analytics) about you as you visit and use the Site in order to help us (1) better understand, improve and modify the Site, (2) better understand how the Site is used and experienced and (3) better understand how we can enhance your experience or others overall experience on one or more of the Site, and (4) ensure that a User is using the Site in accordance with the Terms of Use. This tracked or automatically gathered information may include, among other things, your computer's Internet Protocol (IP) address, the URLs and Site pages that you have visited, sections of or content on Site pages on which you click or in which you are interested, the number of times you visit each Site page, what downloads and/or search queries you have made, how long you spent on particular sections of each Site and on each Site generally, how much content has been accessed and/or copies, and your type of web browser. This automatically gathered data includes information provided through the use of "cookies", which are described in more detail below.

• d. Information from Cookies: We may send small files or other similar strings of information to your Workstation (collectively "Cookies") and store such Cookies on your Workstation so that we can recognize it as a unique machine the next time you visit the Site. Cookies may also be used to perform statistical and administrative tasks including measuring site and page traffic, and positioning images on the web. You acknowledge that certain Cookies may be integral to enabling you to access our Site, or essential to the performance of our Site, and recognize that our Site may have limited functionality, or no functionality at all, if you decline to accept Cookies. Therefore, you agree to accept these Cookies in connection with using our Site. Should you change your mind and decide that you are not comfortable with Cookies being stored on your Workstation, please call 704-395-6066 immediately.

How is information about me used and shared?

• a. Personal Information: Environmental Pump & Drain Line Solutions will not transfer or share your Personal Information or consumer data with any external organizations under any circumstances, including for support or operational purposes. We do not sell, trade, or otherwise transfer your Personal Information to unaffiliated parties, and will not share your Personal Information with affiliates if prohibited by applicable law or regulation.

• b. Administrative Use and Required Disclosure: We reserve the right to use Personal Information to send you emails, letters or other messages relating to the products, services, promotions and discounts offered by Environmental Pump & Drain Line Solutions and other emails and notifications about major changes to our Site 

• c. Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Users can opt out of receiving messages by replying STOP, or ask for more information by replying HELP. Message frequency may vary. Message and data rates may apply.

4. How can I access and change my Personal Information?

You may change the Personal Information you have submitted by calling 704-395-6066. By contacting Environmental Pump & Drain Line Solutions to make such changes, you expressly authorize Environmental Pump & Drain Line Solutions to access your Personal Information and any associated data or accounts for the purpose of completing your requested edits, modifications and/or deletions. If you would like to receive a copy of the Personal Information we have about you as submitted to us via the Site, please send a request via U.S. Mail using the contact information set forth below. You may also ask us to remove your name and other Personal Information from our database, in which case we will make reasonable efforts to do so, subject to legal and other considerations. You understand that any changes you may make, or ask us to make, regarding your Personal Information, may adversely affect or otherwise change the availability, deliverability or quality of the Site for you, and prevent you from accessing the information, features, products or services in which you are interested or your overall experience on or relating to the Site. As set forth in the Terms of Use, Environmental Pump & Drain Line Solutions reserves the right to terminate any User for any reason, including as a result of User's desire for Environmental Pump & Drain Line Solutions to alter or remove Personal Information.

5. How do we protect your information?

Whenever Personal Information is stored on our computers, that information is protected from unauthorized access or use by way of passwords or other industry-acknowledged means. We will use commercially reasonable efforts only to electronically transmit or ask for Personal Information over secure Internet connections using SSL (Secure Sockets Layer) encryption, an accepted standard for online security, but cannot guarantee that all such information will be encrypted in such fashion. Since we take our responsibility to secure Personal Information seriously, you agree to assist us in this effort by limiting the disclosure of Personal Information to only what information is asked, watching your web browser to monitor whether the connection is encrypted prior to submitting such information, informing us immediately if you suspect that Personal Information (whether yours or that of another) is accidentally being disclosed, and alerting us if you believe that Personal Information is being used in a manner that is contrary to this Privacy Policy, the Terms of Use or otherwise in any improper manner.

You hereby acknowledge that no data transmission over the Internet nor any storage of information on servers or other media is guaranteed or entirely secure, and agree that even though Environmental Pump & Drain Line Solutions will takes steps to safeguard Personal Information, Environmental Pump & Drain Line Solutions will not be responsible for the disclosure of Personal Information if Environmental Pump & Drain Line Solutions has taken reasonable steps to safeguard this information in accordance with this Privacy Policy. We cannot promise, guarantee or warrant the complete security of Personal Information.

Contacting us

Environmental Pump & Drain Line Solutions welcomes User's feedback. Users who have any questions or comments concerning the Privacy Policy or their experiences with the Site should contact Environmental Pump & Drain Line Solutions Environmental Pump & Drain Line Solutions at:

Environmental Pump & Drain Line Solutions, Inc.
PO Box 480067 Charlotte, NC 28269
Email: accounting@Environmental Pump & Drain Line Solutions.com

Your consent

By using the Site, User consents to this Privacy Policy and the Terms of Use. Environmental Pump & Drain Line Solutions reserves the right to modify, alter or update this Privacy Policy at any time. Environmental Pump & Drain Line Solutions will post any revised Privacy Policy on the Site to apprise Users of what information Environmental Pump & Drain Line Solutions collects, how it may be used, and under what circumstances it is disclosed. Any modifications, alterations, or updates of the Privacy Policy will be effective upon posting, and User's continued use of the Site will constitute User's consent to any revised Privacy Policy.